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tmti products and services
Support Customers at home | Reduce returns by 20% | Support staff in store | Track problem handsets before they are returned
TMTI has worked with many of the major brands you see on the High Street today, and many high profile brands around the world. We know that the most important time is the initial experience when the consumer opens the box. We can provide targeted support at this time, through either bespoke customer services teams, or by building Online Self Help areas for clients websites. We can provide store support desks too.
We regularly see results of up to 30% reduction in returns once the TMTI methods are applied. The point of engaging TMTI is that it makes clients think of returns reduction as an additional profit generator and effects all sides of business from Store staff, Customer Services, Sales and Marketing.
Reducing returns adds to the bottom line.
Our methods are tried and tested and we can provide real case studies to prove to you how they are effective.