simulex
Help your customers to help themselves by using TMTI’s interactive product simulators.
What is TMTI Simulex?
A range of interactive virtual mobile phone handsets, which allow users to walk through the 10 most used functions of the phone.

Apply this to a single product from your portfolio or across the range to provide your customers with a self learning centre on your website in which they can virtually operate any device.

This service is provided on the basis of a one off payment plus an annual hosting fee. We can tailor the simulators to your individual requirements and bolt on services such as GOTAC to expand the potential of your simulators.

Upgrade to Simulex plus and incorporate a look up database into your self-learning centre.

Why choose TMTI Simulex?
Simulators improve customer experience and reduce calls into customer service centres. Simulators can be viewed quickly and easily; each one is less than 0.5mb.

Compact vector based design, allows for simple and efficient deployment to customers via the web.

TMTI provide rapid application development, typically two working weeks from receipt of the device.

Datbase integration delivers relevant information without rebuilding each time. TMTI Simulex help its clients to increase ARPU and reduce returns.

How does it work?
Simulators are built by our experts here at TMTI and placed on the customer’s website as a self-learning tool. They are driven by a specialist operating system developed by the team at TMTI.

Simulators allow the users to virtually operate any device in the scheme.

The models flow sequentially through each function, generating a step-by-step visual guide to the product, effectively putting a dynamic, usable set of instructions in front of them.

What is Simulex Plus?
All the capabilities of TMTI Simulex, enhanced with an embedded TMTI Knowledge database search tool.

Over 1000 devices available, all documented in the easy to understand fashion which has put TMTI at the forefront of customer support.