Invest in GOTAC technology from TMTI and help your customers increase their use of data services.

TMTI GOTAC is a unique over-the-air configuration service designed to deliver settings to mobile phones.

Thanks to the development of industry standards for delivering settings to handsets, businesses are now able to send over the air configuration messages via SMS messaging.

These messages can configure access to many mobile services, including MMS, WAP, GPRS and email. Using web-based technology, GOTAC users can follow a simple process to select their required settings and to receive them promptly and effortlessly.

GOTAC saves you time and money when setting up customers’ devices and improves customer experience. Manual configuration calls can take up to 15 minutes, however sending settings via SMS reduces call times and eliminates user errors.

While GOTAC can be used in the call centre, you can also deploy the service directly to your customers via your website. As people are becoming more technically aware, you can utilise GOTAC to develop your self-learning centre, and train your customers by delivering other services such as simulators and FAQs.

Getting your customers configured for MMS and Internet access will encourage them to use more data based services, therefore increasing ARPU.

GOTAC reporting system allows you to monitor trends in handset use and the settings requested by customers so that you can develop new services for popular handsets.

Fast and inexpensive to deliver to end users in call centre or household environment. Handset profiles are only activated following thorough testing and approval.

GOTAC is delivered to its users via internet connection and a web browsing tool such as Microsoft Internet Explorer.

It can be delivered in different ways depending on customer requirements; either via a traditional login method with a username and password or by redirection to our site using a hyperlink, which bypasses the login stage.

Once logged on to the GOTAC system you can select and deliver the required settings to mobile phones using SMS messaging.

The GOTAC screen is customised to suit the look and feel of your business. GOTAC can be tailored to prompt only for your specific requirements.

It can be embedded into Simulex and TMTX to enhance your customer self learning centre. Enhancements include e-mail configuration with integrated settings look-up.